DHS: Creating a more OpenGov


This weekly blog pinpoints huge happenings in the world of Federal government contracting. Check out more on our Twitter account: @RIVA_Solutions. And search our new hashtag, #FedBuzz, for daily updates and join the conversation! Weekly, we, here at RIVA Solutions, like to spotlight government agencies that are leading the way as part of the new social government. We profile the agencies, their public affairs officers, new media directors, web mavens and other gov communicators who give form to the messages that the agencies want to convey. Are you ready to learn about this week’s agency? Read on!

Join us as we explore the happenings of the US Department of Homeland Security.

DHS is comprised of a generous number of offices, including:

Each of these sections makes an interesting use of social media and web 2.0 tools.

FEMA – Natural Disaster Preparedness 

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

FEMA has been engaging in Web 2.0 and social media sites as part of its mission to prepare the nation for disasters. FEMA’s goals with social media are: to provide timely and accurate information related to disaster preparedness response and recovery; provide the public with another avenue for insight into the agency’s operations; and engage in what has already become a critical medium in today’s world of communications. FEMA’s social media ventures function as supplemental outreach, and as appropriate channels for unofficial input.

The Federal Emergency Management Agency (FEMA) maintains Facebook, Twitter and YouTube sites. These sites contain updates in the form of news, information and videos on disaster recovery and information on preparing for the next time disaster strikes.

“Events worldwide have demonstrated how quickly social media can connect people and allow them to share information and help one another,” said Federal Coordinating Officer Don Keldsen. “We have been able to reach the survivors of disasters through our continued posting to social media websites such as twitter and Facebook.” – http://www.fema.gov/news/newsrelease.fema?id=60217

Check out the official FEMA accounts at http://www.fema.gov/help/social_media.shtm

USCIS – Outreach on E-verify
U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. USCIS is responsible for the development and up-keep of outreach programs such as E-Verify.

E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. E-Verify is fast, free and easy to use – and it’s the best way employers can ensure a legal workforce.

ICE  – Social Media for Public Affairs
U.S. Immigration and Customs Enforcement uses Facebook, Twitter, and YouTube  for external relations (communications/outreach/public dialogue), to make information and services widely available to the general public, and promote transparency and accountability.

Connect with the DHS at these locations and find more at http://www.dhs.gov/xabout/gc_1238684422624.shtm



  • DHSgov, Department of Homeland Security
  • fema, FEMA*
  • USCIS, U.S. Citizenship and Immigration Services
  • www.ICE.gov, U.S. Immigration and Customs Enforcement



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